Shipping Policy

Effective Date: 16/06/2025.

Thank you for choosing Digicademy. Please review our Shipping Policy to understand how we handle the delivery of digital products and online course materials.

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Digital Delivery Only

Digicademy is a digital education platform. We do not sell or ship any physical products. All offerings — including online courses, downloadable resources, templates, and digital marketing tools — are delivered electronically.

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Delivery Timeframe

• Instant Access: Upon successful payment, most digital products and course enrolments are delivered immediately via email or made available in your user dashboard.

• Course Enrolment: If you've purchased access to a course, you’ll receive login instructions right after checkout.

• Email Delivery: Please ensure you provide a valid email address during checkout so we can deliver your materials without delay.

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Delivery anomalies

If you haven’t received your digital product within 15 minutes of your purchase:

• Check your spam or junk folder

• Confirm that your payment was completed successfully

• Contact us with your order number and email address.

• We’ll resolve the issue as quickly as possible.

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No Physical Shipping

Digicademy does not support or offer physical shipping under any circumstances. If you have any questions about the nature of our products, please review the product description or contact us before making a purchase.

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